Reference

Your Account, Our Commitments, Clearly Stated

These terms govern your relationship with 0range — covering account creation, fund management via UPI, Paytm, and PhonePe, game access, and how disputes are handled.

India-applicable termsUPI & Paytm coveredAccount rights outlinedDispute process includedUpdated and version-tracked
0range Your Account, Our Commitments, Clearly Stated
REACH US DIRECTLY

Contact Paths for Terms-Related Questions

If any clause in these terms is unclear, or if you believe your account has been handled in a way that does not align with what…

Live Chat Start a chat session from any page on 0range.club.
Email Support Write to our support address with your account ID, the clause in question, and…
Help Centre Our self-service Help Centre hosts the full text of the current terms, a version…
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights at 0range

We hold account data only as long as necessary for the purposes described in these terms and in our Privacy Policy.

Data Retention

We retain your account records for the period required under applicable Indian law. Once that period lapses and your account is closed, personal data is deleted from live systems and purged from backup media on the next scheduled cycle.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel at any time; withdrawing consent for analytics cookies does not affect your account access.

Account Security

Your account is protected with two-factor authentication, which we strongly encourage you to activate. Every login attempt is logged; if we detect an unusual session, we will lock the account and send an alert to your registered email before any funds move.

Requesting Changes

To update your registered name, email, or payment details, submit a request via Live Chat with a valid identity document. Changes to payment methods require re-verification to protect against unauthorised withdrawals.

Who to Contact

For data access requests or complaints about how your information has been handled, write to our Data Officer at the email address listed in the Help Centre. We acknowledge all data requests within five business days.

Account Closure

You may close your account at any time by contacting support. Any remaining balance will be returned to your verified UPI, Paytm, or PhonePe account within the withdrawal processing window stated in the payments section of these terms.

What You Most Often Ask About These Terms

These answers address the clauses our account holders ask about most. If your question is not covered here, the full terms text is available in the Help Centre, and our Live Chat team can walk you through any specific clause during support hours.

Access depends on local law in your state. Where local law permits, you can open an account and transact freely. We recommend checking the legal position in your state before registering, as eligibility varies by region.

We will send a notification to your registered email address each time the terms change, summarising what was modified and when the update takes effect. You can also find a version history in the Help Centre.

Any positive balance will be processed back to your verified payment method — UPI, Paytm, or PhonePe — within the withdrawal window set out in the payments section of these terms. Pending bets are settled before the refund is processed.

Yes. The dispute resolution clause covers all real-money rounds, including Spribe Aviator and Turbo Blackjack. If a round result is contested, submit the round ID via Live Chat and our team will review the game log within 48 hours.

Write to our Data Officer at the address listed in the Help Centre, including your account ID and registered email. We acknowledge the request within five business days and deliver the data package within the timeframe required by applicable law.

These terms are governed by applicable Indian law. Any dispute that cannot be resolved through our internal process may be referred to a court of competent jurisdiction in India, as specified in the dispute resolution clause.

We may suspend an account immediately if we detect activity that breaches these terms or applicable law. In that case, we will send an explanation to your registered email within 24 hours and outline the steps available to you to resolve the matter.